Yosh Tuned App Account Deletion

Delete Your Yosh Tuned Account

This page is for customers using the Yosh Tuned app on iOS or Android and the Yosh Tuned customer portal. You can request permanent deletion of your app/portal account and associated personal data without reinstalling the app.

How to request account deletion

1. In the app or portal: Sign in, go to Account & Privacy, and select Request permanent account deletion. This creates a request for Yosh Tuned to process.
2. Without access to the app: Email tuning@yoshtuned.com with the subject Yosh Tuned Account Deletion Request. Include the email address used for your Yosh Tuned portal account. We may ask you to verify that you own the account. Never send passwords, ECU license codes, or private tuning files by email.

Account deletion is processed manually, not immediately. We aim to complete verified requests within 30 days where permitted by law. Yosh Tuned will contact you when the request has been completed or if additional verification is needed.

Information deleted and information retained

After verification, we remove your Yosh Tuned portal login and eligible associated personal information, which may include tuning-session records, messages, uploaded datalogs/photos, stored calibration files, community posts and replies, and app device identifiers. Deletion ends access to your tuning files. Please save any copies you are entitled to retain before requesting deletion.

Where legally permitted or required, certain transaction, tax, fraud prevention, security, or dispute-related records may be retained for the applicable retention period. Records of purchases managed by Shopify may be retained separately where legally required. See our Privacy Policy for further details.

If you have questions about your request, contact tuning@yoshtuned.com.